All orders will be sent by Royal Mail next day delivery at a cost of £6.45 including packaging.
All International Orders will be sent at a cost of £10 including packaging.
Please be aware that ‘JCDV Jewellery” will not be held responsible for any delays incurred by Royal Mail. If you are not at home when the delivery is made, you will be left a Royal mail calling card indicating which local Post Office your item has been delivered to. The package must be collected within 14 days with proof of ID otherwise it will be returned to our offices and your order will be refunded. Items returned to us can be re-delivered at your own cost. If we do not receive the order back, we cannot issue a refund
We post items overseas using the Royal Mail’s International services. With regard to international deliveries, any additional charges that may be incurred for customs clearance must be borne by you. If you are outside the UK please email email@example.com for more information. Items will be insured by us prior to purchase until the item is delivered. Once you have confirmed receipt of delivery by means of signature then the responsibility of your purchased goods is then passed to you. We aim to despatch items within 48 hours Monday to Friday, our office hours for shipping are 9.30 – 1700 we cannot be held responsble for any delayed items.
International orders will be sent Airmail International signed for and tracked. Delivery times are 5 days for Western Europe and 5 days for Eastern Europe. Worldwide 7-10 days depending on your local services. Should you be absent at the time of delivery you will be left a calling card by your postal service indicating which local Post Office or depot your item has been delivered to. Please pick the item up within the time-scale outlined, otherwise the delivery will be returned to ‘JCDV Jewellery’. If this happens then the item will be re-listed.
If you wish to track your order you can also e-mail firstname.lastname@example.org
Please allow up to 28 working days for delivery of JCDV Headpieces as each piece is handmade to order. Please allow up to 10 days for rose gold plated pieces which are plated as per order and if an item is out of stock please allow up to 2 weeks for it to come back in stock.